PEPL Critical Notice

Notice ID: 9209
Notice Type: GEN
Critical: Y
Notice Status Description:
Reqrd Rsp Desc: No Response Required
Posting Date/Time: 2021-10-15 08:09:00.0
Subject: New Web-based Messenger+ Training & Implementation Reminder
Notice Effective Date/Time: 2021-10-15 08:09:00.0
Notice End Date/Time: 2200-01-01 00:00:00.0
Notice Text:

10/15/2021 New Web-based Messenger+ Training & Implementation Reminder

Panhandle will be transitioning to a new web-based Messenger+ (M+) system beginning October 16, 2021.

Training documents may be accessed through Panhandle's Informational Postings website at the menu selection User Manuals.

Customer Lock-out During Conversion:

Due to the conversion from the current M+ to the new M+, it will be necessary to lock-out any activity for a certain time period. We anticipate customers will be locked out of M+ starting 11:00pm Friday, October 15, 2021 until 12:00pm Saturday, October 16, 2021.

We encourage all shippers to enter their nominations prior to 11:00pm on Friday, Oct. 15 for ID1 gas day 10/16 and Timely gas day 10/17, if possible.

If you have any questions, please contact your Customer Service or Marketing Representative. As a reminder, the weekend on-call phone number is 713-962-9862.

We would like to thank you in advance for your patience during implementation of the new system.